When I first started working in childcare, I was just beginning college. I thought my background as a former camper at the same daycare would give me an edge—like a built-in cheat sheet to navigate the job. While that experience was certainly helpful, the real turning point came when I became a parent myself. That’s when my perspective on childcare shifted entirely, as I truly began to understand what matters most from a parent’s point of view.

I recently came across a story about President Woodrow Wilson regarding repetition. He once asked his mom why she repeated the same thing 20 times. Her response: “Cause you haven’t learned it after 19!” Repetition is key to success—whether in life or within any organization.