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FAQs

Have any questions? Check out our frequently asked questions. We're just one message away if you can’t find the answer you’re looking for.

What is Director Zen?

Director Zen is an extensive online database that helps childcare directors with streamlined systems, staff development tools, and self-care strategies, making it easier to lead with confidence and balance.

How is Director Zen different from other childcare management tools?

Director Zen combines hands-on, practical support with a focus on work-life balance and community. We offer tools to streamline operations, foster staff development, reduce turnover, and promote personal well-being.

How much does Director Zen cost?

We offer flexible pricing models, including tiered memberships and pay-per-use options. Visit our Pricing Page for detailed information.

What is your cancellation policy?

We offer two membership options: a monthly membership and an annual membership (with a discounted monthly rate). Both memberships are set to auto-renew for your convenience.

To cancel, simply submit your cancellation request before your next billing cycle begins. For monthly memberships, this means canceling before your next monthly payment is processed. For annual memberships, ensure you cancel before the annual renewal date.

If you have any questions about your membership or need assistance, our support team is here to help.

How do I contact customer support?

You can reach us via email at support@directorzen.com or through the Contact Us form on our website. Our team is here to help.